Parts and Service

Service Parts Planning with mySAP SCM - Processes, Structures, and Functions

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Service parts inventory control with lateral transshipment and pipeline stockflexibility

In equipment-intensive industries such as truck, electronics, aircraft and dredging vessel manufacturing, service parts are often slow moving items for which the transshipment time is not negligible. However, this aspect is hardly considered in the existing service logistics literature. In this paper, we consider this aspect and propose a customer-oriented service measure which takes into accou...

Inventory control of service parts in the final phase

Designing a Service Parts Quality System for Rapid Customer Response

The objective of the thesis is to provide a framework for understanding and improving service parts quality management in a high technology industry. The research carried out during the internship is used as a case study for understanding and improving service parts quality management. The semiconductor capital equipment industry is primarily technology driven and is highly competitive. Capital...

Service Parts Inventory Control with Lateral Transshipment that takes Time